by Stacey Cogswell, Independent Stampin'Up Demonstrator

Tuesday, November 14, 2017

Stamparatus Questions Answered

Have questions about the new Stamparatus tool? I hope this will help. 

Cost is $49.00 

STAMPARATUS Reservation Questions 

Q: How do I reserve my Stamparatus?
A: Normally you order Stampin' Up! products through the online store; in this case, you will click the RESERVE link on the Stamparatus page which will take you to the reservation page. For step-by-step instructions, please see the How to Reserve Your Stamparatus Tutorial for Customers.

Q: What if I do not have a Stampin' Up! customer account?
A: To reserve a Stamparatus, you must have a customer account. To create one, click on "create account" in the online store.

Q: Why does it take so long for the Stamparatus to ship?
A: We will place an order with the manufacturer based on how many reservations are made during anygiven reservation window. Shipping dates depend on how long it takes the order to arrive in our warehouse after the tools have been manufactured.

Q: Am I billed at the time I reserve my Stamparatus?
A: No. However, a credit card is required to reserve the product.

Q: When will I be charged for the Stamparatus?
A: When inventory arrives in the warehouse, we will add your reservation to a shopping cart. We will then send you an email notifying you that your Stamparatus order is ready. Once you finalize paymentand close your order, the system will charge your credit card.

Q: Will I be able to add other products to my Stamparatus reservation?
A: No. However, once your reservation is transferred to your shopping cart, you will then be able to addother items to your order. Important note: Please do not delete the Stamparatus from your order. Wewill not be able to add it back and you will lose your reservation.

Q: Will I be able to update my address and credit card information when I open my shopping bag tocomplete my order?
A: Yes.

Q: What if I change my mind and want to cancel my reservation?
A: You can cancel your reservation at any time. To cancel, please see the How to Reserve YourStamparatus Tutorial for Customers

Q: When I close my order, can I take advantage of current Stampin'Up! promotions?
A: Yes.

Q: Can I participate in all three reservation periods?
A: Yes.
RESERVATION WINDOWSAVAILABLE TO SHIP
November 16–30, 2017Approx. February 1, 2018
December 5–30, 2017Approx. March 19, 2018
January 15–30, 2018Approx. April 15, 2018

Q: How many stamp placement tools can I reserve per reservation window?
A: For customers, there is a limit of 1 per reservation window.

(Want more than one - demonstrators get to reserve 3 - talk to me about joining before the 16th). 

No comments:

Post a Comment